Privacy & cookies

Introduction

This Privacy and Cookies Policy (hereinafter the “Policy”) allows CRFP 25, a simplified joint-stock company, 93 avenue de Paris 91300 Massy, RCS n° 907 967 889, (hereinafter “Unlimitail”) to inform you about the collection and use of your personal data (hereinafter “Personal Data”) by the latter, acting as data controller, via the website: https://www.unlimitail.com/ (“Website”) in accordance with applicable regulations.  

Unlimitail takes the protection of Personal data very seriously. All Personal data collected via the Website will be considered as strictly confidential and will only be processed as described below. On the Website, links may redirect users to other websites, including social networking platforms. These are subject to the privacy policies of these platforms and are therefore not covered by this Policy.  

The Policy may be modified as the functionalities and services of the Website evolve and as the laws applicable to our activities evolve. These modifications and updates are binding on the user, who should regularly refer to this section to check the version in force.

Date of last update: March 25, 2025

Privacy Policy

I. What Personal Data do we collect and use? How is it collected

Personal Data collected via the Website will only be processed for the purposes specified in this Policy. Persona Data is defined as information relating to a natural person who can be identified directly or indirectly. Through its Website, Unlimitail collects and processes the following categories of data from you either directly (e.g. via a contact form), or indirectly (e.g. via trackers or cookies):

Data relating to your identity: surname, first name, professional contact details;

Navigational data: connection data, temporary session identifiers, machine identifiers, etc.

The content of messages and/or requests that you send us.

Once collected, Personal Data will not be used, without your prior consent, for other incompatible purposes.

II. Why, for what purposes, is your Personal Data collected and processed ? And for how long?

The table below lists the purposes (the “why?”) of processing of your Personal Data, specifying, without this being exhaustive, the key objectives related there to:

Purposes of Data Processing
Legal Bases of Data Processing
Retention Period
Answer the requests you send us via the Website contact form or via the contact email addresses provided on our Website
Our legitimate interest to answer requests sent to us
3 years from each communication with you
Receive our newsletter about our products and services
Consent
3 years from our last contact with you
Ensure our Website security  

Please note that we use anonymous statistical data wherever possible.
Our legitimate interest to ensure our Website and IT security
Our legitimate interest to ensure our Website and IT security
Process and respond to your request regarding the exercise of your rights or complaints
Legal Requirement.
Personal data relating to your requests to exercise your rights are retained for 1 or 6 years from your request, depending on the right exercised. Where it has been necessary to collect proof of identity, this proof is deleted as soon as verification has been carried out.

For more information on the purposes and legal basis for processing your data using cookies or other trackers, please refer to the section on cookies and trackers.

Some of your Personal Data may also be collected for the purpose of managing applications during our recruitment procedures, in particular via our dedicated ATS (application tracking software). For more information on the use of your data for this purpose, please refer to the candidate information notice available on the dedicated platform.

III. Who are the recipients of your Personal Data? With whom do we share them?

Where justified, your Personal Data may be shared within Unlimitail and its subsidiaries. We may also share your Personal Data with the following external recipients:

• To our subprocessors acting on our strict instructions for the purposes of the operation of the Website. The following may be recipients of the data:

○ Publishers and hosts of IT solutions working on the Website for the implementation of maintenance, hosting, backup, administration of the Website, implementation of technical and security measures, deposit of cookies, implementation of the cookie banner, etc.;

○ Service providers (e.g. consulting firms providing services on an ad hoc basis, etc.);

• To our third-party advisors (law firms, etc.), regulatory or government bodies, administrations, courts when required by law or to respond to their requests or queries during audits, disputes and proceedings.

These third parties will only have access to Personal Data to the extent necessary to carry out their tasks. In all cases, your Personal Data will only be shared in accordance with applicable law, including with regard to confidentiality, data protection and security obligations.

IV. Do we transfer your Personal Data outside the European Union?

Due to the international nature of our business, some of your Personal Data, for example, those relating to your requests, may be transferred to employees or service providers located outside the European Union.

Some transfers of Personal Data outside the European Union may also be made in the context of using subprocessors, in particular for the use of IT tools or solutions, exchanges with our subsidiaries established outside the European Union. 

In this respect, when your Personal Data is transferred outside the European Union, protective mechanisms are put in place in accordance with the applicable regulations. Some countries benefit from an adequacy decision of the European Commission recognizing that they offer a level of protection and guarantees regarding, similar to what is provided for in European law.

In the absence of an adequacy decision, we systematically provide for strong legal commitments with our co-contractors through the signing of Standard Contractual Clauses as adopted by the European Commission (Implementing Decision (EU) 2021/914 of June 4, 2021).

V. What measures have been implemented to ensure the security and confidentiality of your Personal Data?

We implement appropriate technical and organizational measures to guarantee an adequate level of security for your Personal Data in accordance with the state of the art and knowledge in this field. These measures aim to guarantee the confidentiality, integrity and availability of your Personal Data.  

As such, Unlimitail uses various security measures, such as firewalls, intrusion detection software and manual security procedures, to protect your Personal Data and to prevent unauthorized access, modification or deletion.

VI. What are your rights and how can you exercise them?

You have the right to access and modify your Personal Data, subject to the applicable legal provisions. In accordance with the regulations, your rights include:

• the right to obtain access to and information concerning the processing of your Personal Data;

• in certain circumstances, the right to receive your Personal Data in a structured, commonly used and machine-readable format and/or to request that your Personal Data be transferred to a third party where technically feasible;

• the right to request the rectification of your data if it is inaccurate or incomplete;

• the right, in certain circumstances, to request the deletion of your data;

• the right to object and the right to limit the processing of your data in certain circumstances;

• the right to request the withdrawal of your consent at any time;

• the right to formulate specific and general directives concerning the storage, deletion and communication of your data after your death;

• the right to lodge a complaint or a claim with the CNIL.

Our Data Protection Officer (DPO) is and available to assist you in exercising  your rights. In order to exercise them, or for any questions or complaints regarding the processing of your data, we invite you to contact him via the following address: dpo@unlimitail.com.  

If we have reasonable doubts about your identity, you may be asked to attach any document proving your identity, in order to avoid possible identity theft. Insofar as your request is received electronically, we will respond electronically unless you wish to receive a response by another means, for example by regular mail. We will respond as soon as possible, and in any event within one month of receiving your request. In exceptional circumstances, this period may be extended by two months to allow for the complexity of the request or the number of requests received. In such a situation, we will inform you within one month of receiving your initial request and explain the reasons for the extension.

Further Informations

The purpose of this section is to inform you about the collection of your Personal Data through the use and navigation, on our Website, of cookies or other trackers, social networking modules, etc.

I. Social Networks

If you follow us on social media platforms (via our X, LinkedIn or YouTube accounts), we also collect your Personal Data in order to better know our subscribers, to receive any feedback from users of these platforms regarding our products and services. We may use this information to contact you, to send you marketing information that we think may be of interest to you, to determine market trends and our customers' needs, and more generally to evaluate Unlimitail's image through what is publicly said about us.

We have no control over how these social media platforms use your Personal Data. We encourage you to read the privacy policies of the various social media platforms you use.

II. Cookies
1. What are cookies?

A “cookie” or “tracker” is a small text file that is stored in your browser's memory on your hard drive when you visit a website, read an email and install or use software or a mobile application. It allows us to track your browsing on our Website, to identify how you use it, to ensure it is working properly, to carry out statistical analyses, etc. This data does not identify you directly, but it can provide us with information about your preferences or your device and allow us to provide you with a personalized online experience.


2. What cookies are used?

Strictly Necessary

Some cookies are necessary for the Website to function and cannot be turned off in our systems. For example, they allow you to set your privacy preferences or fill in various forms. You can set your browser to block or alert you about these cookies, but some parts of the Website will not work. These cookies do not store Personal data that allow us to identify you directly.

Cookie ID
Purpose
Retention Period
Webflow
Analytics
Session or short term
Google Analytics
Analytics
2 years (cookie) / 14 months (data)

3. How do I manage Cookies?

You can choose to accept or decline all or some cookies. When you first visit our Website, you can set your preferences according to the type of cookie by clicking on the “Cookie settings” link on the cookie banner, or at any time by using the “Cookie settings” icon at the bottom of any page on the Website.